1. Brand Development
2. Business Plan Development
3. Exporting
4. Market Research
5. Marketing
6. Proposal Writing


1. Basic Financial Modelling & Forecasting
2. Budgeting and Budgetary Control
3. Business Process Mapping and Improvement
4. Finance & Accounting for Non-Finance Professionals
5. Personal Financial Management


1. Competency Development Assessment
2. Culture Change Management
3. HR Metrics Development
4. HR Policy Development and Auditing
5. Human Resource for Non-Human Resource professional
6. Managing the HR Function
7. Managing the Training Function
8. Performance Management
9. Personnel Management
10. Recruitment Selection and Resourcing Talent
11. Re-orientation of Management Staff
12. Reorientation/Change management
13. Strategic HR Management
14. Team Building / Management
15. Time Management


1. Advanced Management Skills
2. Business Strategy
3. Developing Leadership Competencies
4. Effective Administration for P.A.’s and Secretaries
5. Effective Supervisory Skills
6. Essential Management Skills
7. Getting The Best Out of People
8. Leadership Development
9. Manager as a Coach
10. Managing Crises Situations in Service Delivery
11. Strategic Marketing
12. Strategic Thinking


Achieving Customer Service Excellence
Branding
Business Negotiation, Persuasion and Communication
Call Centre Executives Development
Customer Care/ Customer Service
Customer Relationship Management
Delivering Superior Customer Service
Effective Key Account Management
Help Desk – Customer care
Marketing and Selling Essentials
Marketing Financial Services
Prospecting Like a Professional
Relationship Management
Telesales Skills


MS Excel Beginner/Intermediate
MS Excel Intermediate/Advanced
MS Powerpoint
MS Word


Production Planning, Control & Management
Retail Operations Management
Supply Chain Management Strategy
Warehouse Operations Management


Becoming an Effective Trainer
Business Writing Skills
Communication skills
Confidence Building
Effective Use of English Language
Inter-personal Skills
Manners that Work
Personal Effectiveness
Presentation Skills
Self-Development / Self-Management


Sage One Accounting
Peachtree
Oracle Financials
Microsoft Dynamics
SAP
Tally

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